Beekeeper: Bridging Communication Gaps Inside Enterprises
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Cristian Grossmann, Co-Founder & CEO
Enhancing their team’s agility is the number one priority of today’s top enterprise leaders. Real-time communication plays a significant role in this process as it improves the efficiency and cross-functionality of employees. A regular chat platform will not do justice to the needs of field service workers. They need a solution that not only amplifies their productivity, but also generates actionable business intelligence. This is true especially in the case of non-desk workers who largely resort to using their personal devices to connect with their co-workers.
Built with a purpose to aid frontline employees, Beekeeper is a mobile-based communication tool that eliminates the digital communication gap inside enterprises through their user-friendly employee app. “With Beekeeper, frontline employees have all the communications tools they need at their fingertips which helps them feel comfortable and perform successfully in their workplace,” mentions Cristian Grossmann, CEO, and co-founder of Beekeeper.
As organizations are now legally obliged to follow the latest compliance regulations in data security, Beekeeper provides an affordable, GDPR-compliant solution. Not only does their platform cater to top-down communication solutions, it also facilitates bottom-up and peer-to-peer communication which promotes team collaboration.
When it comes to employee onboarding, the mobile team app’s login can be done in a single step, and doesn’t even require a password. Managers can even log in multiple employees on the spot with a custom QR Code login. Connecting employees across different shifts, languages, and locations, Beekeeper’s solution integrates seamlessly with their clients’ existing workflows which makes it an easy-to-implement solution. Beekeeper’s comprehensive dashboard provides admins with user analytics to help them assess adoption rates and employee engagement. In order to share the latest updates, the company can plan internal announcements or create confirmation campaigns that can later be analyzed by the admin to measure employee engagement. This way, the admin can be sure that every member on their team has received the message through read receipt confirmations.
To help management gauge employee sentiment and job satisfaction, the platform allows managers to send surveys that provide them with valuable insights on the company’s existing operations. Admins can create polls to receive feedback on new initiatives. Including employees in the internal decision-making process enhances company culture and improves productivity. Managers can also further motivate employees through recognizing their efforts in a post, which can be seen by the whole company. Giving employees public praise goes a long way towards creating a positive company culture.
Grossmann cites a recent success story with a highly renowned foodchain entity—Domino's Pizza—that experienced significant operational benefits after implementing Beekeeper’s solution. After creating a digital workplace hub, employees could access information regarding their shift schedules and training videos. A major implementation made by the company was digitizing the payroll. Not only did the workers have 24/7 access to their payslips, but the HR department’s workload was significantly reduced.
With many similar success stories, it’s clear how Beekeeper could be an indispensable resource in resolving employee retention challenges. Some of their customers have cited a 32 percent decrease in their employee turnover rate along with a 23 percent increase in employee engagement.
With regard to the company’s recent developments, Grossmann mentions their upcoming “Shift Schedules” feature on the platform which they introduced to help hourly employees track their work schedule through Beekeeper’s mobile app. Additionally, Beekeeper has introduced Hyphen, an employee survey and feedback integration and Zapier, an integration service which gives Beekeeper the ability to integrate with any other app on the Zapier marketplace. “We believe that every single voice within an organization matter and every employee deserves to be heard,” concludes Grossmann.